Continuing Professional Development

Bunzl are dedicated to constantly develop our employees’ skills and abilities, to ensure that they meet changing customer requirements. The latest CPD scheme from Bunzl is the WOW customer-training course.  This 3-part course has been specifically written for Bunzl & covers topics such as ‘Be there’, ‘Choose your Attitude’ & ‘Make their Day’.

This significant investment is intended to ensure that all Bunzl personnel stand out above other suppliers in their working practices.

The following topics are examples of the content:

• Impact of Cutting Corners
• Putting ourselves in our Customers Shoes
• Outstanding Customer Service begins with attitude
• Only 100% ever guarantees 100% Outstanding Customer Service
• Customers have choices
• Body language
• Actions speak louder than words

The WOW Training program is now nearing completion and is mandatory for all Bunzl employees from admin to technical to marketing.